Privacy Policy
Last Updated: January 2026
JoanneBalcaen.ca ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect information you provide directly, including:
- Contact Information: Name, email address, phone number
- Technical Data: IP address, device type, browser type, operating system
- Usage Data: Pages visited, time spent on site, referral source, click patterns
- Cookies and Tracking: Cookies, pixels, and similar tracking technologies to enhance your experience
We do not knowingly collect personal information from individuals under 18 years of age. Gambling affiliate services are restricted to adults only.
How We Use Information
We use collected information for the following purposes:
- Website analytics and performance monitoring
- Affiliate tracking and commission attribution
- Site improvement and user experience optimization
- Responding to inquiries and providing customer support
- Compliance with legal obligations and fraud prevention
- Marketing communications (with your consent)
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track user behavior to improve site performance
- Affiliate Tracking Cookies: Monitor referrals and commissions from partner casinos
- Marketing Cookies: Support targeted advertising and user preferences
You may opt out of non-essential cookies through your browser settings. However, disabling cookies may affect site functionality. You can also adjust your privacy preferences through our cookie consent management tool.
Third-Party Links
Our website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly encourage you to review the privacy policies of any casino or service before providing personal information or engaging in gambling activities.
Third parties may collect data through their own tracking mechanisms, and their use of your information is governed by their respective privacy policies, not this one.
Your Rights
Under PIPEDA and Canadian privacy law, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Withdraw consent for non-essential processing
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Affiliate tracking data is typically retained for 24-36 months. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy concern, please contact us:
Email: privacy@joannebalcaen.ca
Website: joannebalcaen.ca
We will respond to all privacy requests within 30 days in accordance with PIPEDA requirements.
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated "Last Updated" date.